These terms cover the basics of buying from Paper Heart. They are written in plain language, and if anything here is unclear, email me at support@paperheartjewelry.com.
Prices and payment
All prices are in US dollars. Payment is handled by PayPal, and I do not receive or store your card details.
Handmade variation
Every pair is made by hand, so small differences in pattern placement, size, and finish are normal, and the colors you see can look slightly different from screen to screen. The photos show the design, not the exact pair you will receive.
Availability
Most designs can be made again. A remake uses the same paper and frame, and it will be close to the original but never identical. If a design can no longer be made, I will tell you before you order.
Shipping
Orders ship within the United States only, by USPS, with tracking. In stock orders usually leave Olympia, Washington within 1 to 3 business days. Shipping is free on every order. See the Shipping and Delivery page for the detail.
Returns
See the Returns and Exchanges page for what can be returned and how to start.